Frequently Asked Questions
Where do you ship?
We currently ship to USA, Canada, India, South Korea, Japan, and China. Orders from EU countries are not accepted at this time.
How long does shipping take?
Orders are processed within 1–2 business days. Delivery usually takes 7–14 business days, depending on your location. You’ll receive tracking details once your order ships.
What is your return policy?
Returns must be requested within 3 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Returns requested after 3 days will not be accepted. For details, check our Return & Refund Policy.
Do you offer refunds?
Yes, eligible refunds will be processed once the returned item is received and inspected. Refunds are issued to your original payment method within 7–10 business days.
Will items be restocked?
No. Hoodara drops are limited edition. Once they’re gone, they’re gone. No restocks, no repeats.
What sizes do you offer?
Our sizing varies by drop. Please refer to the size guide on each product page before purchasing.
How do I contact support?
For any questions or issues, reach us at support@hoodara.com